Monitoring process and outcomes metrics is essential to ensuring fidelity and impact in Collaborative Care Model (CoCM) programs. During this session, Meadows Mental Health Policy Institute (Meadows Institute) and the New York State Office of Mental Health (NYSOMH) will partner to share an overview of recommended measures that promote fidelity to the evidence-base, target rates for these measures, and practical strategies for capturing actionable data for program evaluation in primary care settings. The session will share lessons learned in aligning national best practice recommendations and programmatic priorities to support a successful data-driven program that advances the quality of CoCM.
LePoire, E., Joseph, M., Heald, A. et al. Barriers and facilitators to collaborative care implementation within the New York State Collaborative Care Medicaid Program. BMC Health Serv Res 24, 505 (2024). https://doi-org.ezproxy1.lib.asu.edu/10.1186/s12913-024-10909-0
Bowen, D.J., Heald, A., LePoire, E. et al. Population-based implementation of behavioral health detection and treatment into primary care: early data from New York state. BMC Health Serv Res 21, 922 (2021). https://doi-org.ezproxy1.lib.asu.edu/10.1186/s12913-021-06892-5
Meadows Mental Health Policy Institute. Top 5 Collaborative Care Model (CoCM) Recommended Metrics (2025). https://mmhpi.org/wp-content/uploads/2025/12/Top-5-Recommended-CoCM-Metrics.pdf
AIMS Center. Optimizing Collaborative Care Metrics for Program Sustainment: Examples from the Field (2025). https://aims.uw.edu/news/webinar-recording-optimizing-collaborative-care-metrics-for-program-sustainment-examples-from-the-field/
Hahn, P. J., Johnson, D. Y., Wang, J., Lusk, C., Allen, S., Araújo, F. S., Yohanna, D., Staab, E. M., & Laiteerapong, N. (2025). Evaluating the Real-World Implementation and Effectiveness of a Collaborative Care Model for Adults with Depression and Anxiety at an Urban, Academic Hospital. Journal of evaluation in clinical practice, 31(8), e70332. https://doi.org/10.1111/jep.70332